FREQUENTLY ASKED QUESTIONS


BULLETING BOARD

One Dollar Plus Clearance Event
The One Dollar Plus event is coming soon to m6trading. We'll have T-Shirts starting from $1, Jerseys starting from $3 and many other items at outrageous prices. We need the space for the new coming merchandise so the old merchandise must go regardless of loss. Please visit m6trading.com for more information!


FAQ INDEX

Buying more than 1 item
Can I get a discount in shipping?
Do you combine multiple items?
Can I get a discount for quantities? (Bulk Purchases)

In a Hurry?
I don't want to wait. Can I buy the item now?
Can I get the item shipped faster?

Regarding Payment
Do you accept Paypal?
Do you accept a Money Order?
How many days do I have to pay for an item?

Shipping Questions
What carrier do you use?
How long does the item take to arrive?
Can you use a different carrier?
Is the delivery confirmation a tracking number?

 

International Buyers
Do you ship to my country?
What kind of payments do you accept?
How long does shipping take to arrive?
Is there a duty charge?
Is there a tracking number for my item?

Return and exchanges
Can I exchange my item?
Can I return my item?
I received a defective item. What should I do?
I received the wrong item. What should I do?

Other Questions
When I am going to get my positive feedback?
Do you charge Taxes?
Do you have the item in stock?





BUYING MORE THAN 1

Can I get a discount in shipping?

Yes. You can get a discount by combining shipping. Please read the next question for details.

 

Do you combine multiple items?

YES, we combine shipping (up to 10 items per order). You pay regular shipping costs on the heaviest item and you receive 50% off shipping on each additional item in the order. Just complete any and all purchasing that you want to do for a period up to 7 days (if you need more than 7 days, please contact us). We will send you an updated invoice the next morning after each of your purchases. Pay ONLY after you have received our LAST invoice which would include your last purchase and the combined shipping charge (a savings!).

You might get a payment reminder while waiting for the other auctions to end. Please ignore it. It is just the eBay automated reminder system.

If you need more than 10 items per order, they will be combined in sets of 10 items per order. If you are interested in bulk purchases please read the next question for bigger discounts!

 

Can I get a discount for quantities? (Bulk Purchases)

Yes you can. Our requirements are very easy to meet and the best part is... you don't have to bid for the items!
Please send a list of the items you want, specifying item #s, titles, sizes and quantities, and we'll prepare a Buy it Now listing for you. The following table contains the discount levels you can get.

Quantities to Buy Discount in Price Discount in Shipping Requirements
10 to 25 Pay only the starting Auction Price for each item. Pay regular shipping costs on the heaviest item and you receive 60% off shipping on each additional item in the order. A minimum score of 5 positive feedbacks. Items must be shipped to a Paypal confirmed shipping address.
25 to 50 Get a 5% off the starting Auction Price Pay the actual shipping costs plus only $1 per each additional item in the order. A minimum score of 15 positive feedbacks or a previous bulk purchase. Items must be shipped to a Paypal confirmed shipping address.
50+ Get a 7% off the starting Auction Price Pay the actual shipping costs plus only $1 per each additional item in the order. A previous bulk purchase.Items must be shipped to a Paypal confirmed shipping address.

Please remember that it is required that you contact us in ADVANCE to get the discount.

 




IN A HURRY?

I don't want to wait. Can I buy the item now?

If the item you are interested does not have a Buy It Now price, please contact us at m6trading@aol.com and we will list the item for you with the Buy It Now price.

 

Can I get the item shipped faster?

We ship via USPS First Class or Priority Mail, which normally takes 3-7 business days to arrive. If you would to have your item shipped via USPS Express Mail, please contact us at m6trading@aol.com to arrange the shipping.

 




REGARDING PAYMENT

Do you accept Paypal?

Yes, we do accept payment via Paypal. This is the preferred payment method and it gets your item shipped faster. The address to send payment is m6trading@aol.com .

 

Do you accept a Money Order?

US buyers, if you prefer, you can mail in a money order or cashier's check. International buyers, at this moment, we can only accept Paypal payment.

 

How many days do I have to pay for an item?

There is a seven days limit form the end of the auction to send payments. This allows buyer's to wait to combine shipping with other purchases.

 




SHIPPING QUESTIONS

What carrier do you use?

All orders are shipped out via USPS Priority Mail. Shipping method can be changed to USPS Express Mail. We cannot ship using any other shipping carriers.

 

How long does the item take to arrive?

USPS priority mail has an estimated arrival time of 2-3 business days. ( USPS does not guarantee arrival time, but they are usually on target)

 

Can you use a different carrier?

Due to company policy, we can ship via USPS at this time.

 

Is the delivery confirmation a tracking number?

Unfortunately the delivery confirmation number doesn't act like a tracking number since 95% of the time only shows 2 states : Electronic Shipping Info Received or Delivered.

 




INTERNATIONAL BUYERS

Do you ship to my country?

At this time, we only ship to Canada , Europe, Asia, Australia, and New Zealand . For especific shipping costs please reffer to the Auction details.

 

What kind of payments do you accept?

International buyers must pay via Paypal as stated in the listing. No money orders and cashiers checks can be accepted.

 

How long does shipping take to arrive?

We ship all international items via USPS. Parcels up to 4lbs will be shipped out via USPS First Class Mail International. The estimated arrival time is 10-20 business days. Parcels 4lbs or heavier will be shipped out via USPS Priority Mail International. The estimated arrival time is 7-12 business days.

 

Is there a duty charge?

Duty Charges vary from country to country . Please contact your local customs to inquire about your country's duty charge rates.

 

Is there a tracking number for my item?

Unfortunately USPS does not offer tracking numbers for items shipped outside the US .

 




RETURNS & EXCHANGES

Can I exchange my item?

Yes, as long as we have the new item in stock, you can return your item for an exchange. Buyer pays for shipping and a $2.00 exchange fee for each item. Please note that the item has to be returned (postmarked) for the exchange no later than 15 days after you received your parcel.

 

Can I return my item?

Yes, you can return your item for a refund. We will refund your money minus the shipping. The address to return your item for a refund is:

M6 Trading Corp
PO BOX 541631
Opa Locka , Florida 33054

Please note that the item has to be returned (postmarked) no later than 15 days after you received your parcel. Otherwise you'll be charged a $2.00 restocking fee. No returns will be accepted if 30 days have passed after you receive your parcel.

 

I received a defective item. What should I do?

If you have received a defective item please send it back to:

m6trading Corp.
PO BOX 541631
OPA LOCKA FL  33054

Please include a brief but detailed note requesting an exchange...please include your user id and item #. Also mention original method of payment so that we can reimburse you for your return postage.

 

I received the wrong item. What should I do?

We will exchange it for you for the correct item and we will reimburse you for your return shipping. Please send it back via USPS Priority mail to:

m6trading Corp.
PO BOX 541631
OPA LOCKA FL  33054

Include a small note with your user ID and item number and your original method of payment so that we can reimburse you for your return postage charge. Please let us know when you ship the item back to us and provide us with the tracking number so we can expedite the shipping of the correct item.

 




OTHER QUESTIONS

When I am going to get my positive feedback?

Positive Feedbacks to our Buyers are generated automatically via eBay's Seller software once two conditions are met, 1- when payment has been received and 2- when positive feedback has been left for us. At that time Positive Feedback is immediately and automatically left for you...this way we can dedicate more time to sourcing, shipping and customer service in order to provide the best possible service to you. We would appreciate that you would allow our eBay software to automatically return you your Positive Feedback.

If you haven't received your positive feedback 24 hours after the 2 conditions have been met, please let us know.

 

Do you charge Taxes?

There is a sales tax for all Florida residents. Since Florida is a diverse state when it comes to Sales Tax, there are different tax rates for different counties. They generally range between 6% and 7% depending on the County. Since we can only charge one tax rate and we are located in a County that charges 7%, we must charge 7% sales tax to all Florida residents.

 

Do you have the item in stock?

Everything we have is listed in our eBay store. If you want to know what we have at anytime, please visit us at: http://stores.ebay.com/M6Trading

 

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